Ikeja Electric would like to announce the implementation of its new cost reflective tariff, effective 1st February, 2016. This is in line with the Multi Year Tariff Order (MYTO 2.1) as approved by the Nigerian Electricity Regulatory Commission (NERC), in line with NERC's mandate of fair dealings in all its regulatory interventions.
The fixed charge has been removed as mandated by NERC. This means that Ikeja Electric's customers' monthly bill will no longer have the fixed charge starting from the 1st of February, 2016.
As part of the mandatory prerequisite for the implementation of the new tariff, Ikeja Electric is committed to ensuring that all its esteemed customers are metered. This will assist in eliminating estimated billing and ensure customers only pay for what they consume. So far a total number of 28,619 meters have been installed within the last 12 months.
Whilst Ikeja Electric ensures compliance with Nigerian Electricity Regulatory Commission (NERC)directives, we remain committed to delivering excellent service to all our customers.
Click onhereto find out more information on your classification and new tariff, or kindly visit your nearest Ikeja Electric Business Unit or Undertaking. Customers can also call Ikeja Electric's customer care helplines on 01-4483900, 0700-0-2255-453 and 01-7000250,or send an email to customercare@ikejaelectric.com.
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